Privacy Policy
Effective date: 06/09/2026
Last updated: 06/09/2026
About this Policy
This Privacy Policy explains how CRS Group, LLC, operating as Construction Risk Specialists (“CRS Group,” “we,” “us,” or “our”), collects, uses, shares, and protects information about you. It applies to information collected through our website at crsneb.com, through our forms and email, by phone, and during the course of providing insurance services to you.
This document also serves as our Privacy Notice under the federal Gramm-Leach-Bliley Act (GLBA) and applicable state insurance privacy regulations. If you become a CRS Group client, we will provide this notice to you at policy inception and annually thereafter, as required by law.
If you have questions about this Policy, contact us at info@crsneb.com or 166 Main Street, Springfield, NE 68059.
Who We Are
CRS Group is an independent commercial insurance agency licensed across Nebraska, Iowa, South Dakota, Colorado, Kansas, Florida, Montana, Wyoming, and Alaska. We place commercial insurance, builder’s risk, surety, and employee benefits coverage on behalf of our clients.
Information We Collect
We collect information in the categories below. Not every category applies to every person who interacts with us.
Information you give us directly
- Contact information: name, business name, phone, email, mailing address
- Business information: industry, trade, number of employees, payroll, revenue, equipment, vehicles, locations
- Insurance information: current policies, loss runs, claims history, work-in-progress reports, certificates of insurance
- Financial information: information needed for surety bonding (financial statements, work-in-progress schedules), payment information for premium financing where applicable
- Personal information: information needed to bind personal lines policies or employee benefits, including dates of birth, household members, drivers, and vehicles
- Claim information: information you provide when reporting a claim, including descriptions of incidents, photos, and witness details
Information we collect from third parties
- From insurance carriers and prior insurers: quotes, loss runs, policy terms, claim histories
- From consumer reporting agencies: where authorized by you, credit reports and driving records used in underwriting
- From public records: court records, business filings, licensing records
Information collected automatically through our website
- Device and browser information, IP address, referring URL, and pages visited
- Information collected through cookies and similar technologies (see our Cookie Policy)
- Form analytics data when you submit information through our website forms
How We Use Your Information
We use the information we collect to:
- Provide quotes and place insurance coverage on your behalf
- Service your policies, including renewals, endorsements, and certificates
- Handle claims and coordinate with carriers
- Communicate with you about your coverage and our services
- Send you newsletters, toolbox talks, and risk management resources, where you have opted in
- Improve our website and services
- Comply with legal and regulatory obligations
- Detect and prevent fraud
- Establish, exercise, or defend legal claims
How We Share Your Information
Insurance can only be placed by sharing information with the right parties. We share information as follows:
With insurance carriers and surety markets: to obtain quotes, bind coverage, and service your policies. This is the core of what we do and cannot be opted out of while we represent you.
With service providers who work on our behalf: including our agency management system (Applied Epic), our client portal provider (CSR24), our website form processor (Gravity Forms), our claims and policy review tools, and our document storage and communication providers. These providers are bound by confidentiality and data processing requirements.
With professional service providers, at your request: including attorneys, CPAs, safety consultants, and surety experts in our network, where you have asked us to coordinate with them.
With claim adjusters and third-party administrators: when handling claims on your behalf.
With regulators: including state Departments of Insurance, when required by law or in response to a lawful request.
With law enforcement: when required by law, court order, or subpoena.
In connection with a business transaction: if CRS Group is acquired, merged, or sold, your information may be transferred as part of that transaction, subject to the protections in this Policy.
We do not sell your personal information. We do not share your personal information with third parties for their independent marketing purposes.
How We Protect Your Information
We maintain physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. These include encryption of data in transit, access controls on our systems, employee training, and vendor due diligence.
No system is perfectly secure. If you believe your information has been compromised, contact us immediately at info@crsneb.com.
How Long We Keep Your Information
We retain your information for as long as needed to provide our services to you and to comply with our legal and regulatory obligations. Insurance records are generally retained for the longer of seven years after the end of the policy term or as required by applicable state law. Some records may be retained longer where needed for claims, litigation, or regulatory purposes.
[Note for Tom and attorney: confirm the firm’s actual retention schedule. Seven years is a common default for commercial insurance but state-specific requirements may differ.]
Your Choices and Rights
Marketing communications: You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@crsneb.com. You cannot opt out of communications about your active policies or claims.
Access, correction, and deletion: You can request access to the information we hold about you, ask us to correct it, or request deletion. Some information must be retained to meet our legal obligations and cannot be deleted on request.
State-specific rights: Residents of certain states may have additional rights under state privacy laws, including the right to know what information we have collected, the right to delete that information, the right to correct that information, the right to opt out of certain sharing, and the right to non-discrimination for exercising these rights. To exercise any of these rights, contact us at info@crsneb.com.
Authorized agents: You may designate an authorized agent to make requests on your behalf. We may require verification of the agent’s authority before responding.
Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at info@crsneb.com and we will delete it.
Cookies and Tracking
We use cookies and similar technologies on our website. See our Cookie Policy for details on what we use and how to manage your preferences.
Third-Party Websites
Our website may link to third-party websites, including our client portal (operated by CSR24) and surety bond platforms (such as ZipBonds). When you leave our website, the privacy practices of those third parties apply, not ours. Review their privacy policies before providing information.
Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will provide additional notice, such as a banner on the website or an email to clients.
Contact Us
Questions about this Policy or your information:
CRS Group, LLC 166 Main Street Springfield, NE 68059 info@crsneb.com (531) 240-7020